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Circle Auto Body

1. When can I wash my car?

If your vehicle has been recently painted, we recommend that you only hand-wash your car for the first 30 days and do not wax it for a month.

2. How long will my car repairs take?

It depends on the extent of damage and required repairs. We give you a “delivery date” for the completed job before beginning repairs. If additional damage is discovered after disassembling the vehicle, we will norify you of the updated finish date after we determine how much additional time is required.

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1. Can I drop off my vehicle for an estimate or repair when you are closed?

Yes, simply lock up the car properly, and drop the keys in our secure drop box.

2. What hours are you open?

We are open from 8:00am to 5:30pm Monday through Friday.

3. Can I pick my car up after hours?

Most definitely! Just call to work out the details for an after hours pick up.

4. Why do you set up appointments for estimates?

A thorough estimate can take up to 30 minutes to complete properly. We take advantage of the appointment time to ensure that every customer gets our full attention without having to potentially make another customer wait for services. We want to discuss the details of the needed repairs with you and get a complete understanding of your expectations from us.

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1. How can I get a rental car?

The first thing to check is to review the details of your auto insurance plan to determine your options. Enterprise rental vehicles are available on-site from Monday through Friday between 8am and 10am because this is when most cars are dropped off. When your repair is complete, you can leave the rental car at our shop when you pick up your vehicle.

2. When do I pay my deductible?

Payment is not due until you pick up your vehicle and repairs are finished.

3. Who do I pay the deductible to?

Circle Auto Body

4. What if I don’t want to go through my insurance company?

You always have the option to pay for any repairs out of pocket if you do not want to get your insurance company involved.

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